Job Information
Jovian Concepts, Inc. Linux System Administrator Level 2 in Annapolis Junction, Maryland
Description:
· Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
· Manages IT system infrastructure and any processes related to these systems.
· Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
· Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
· Provides support for the escalation and communication of status to agency management and internal customers.
· Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
· Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Requirements
Position Requirements : The ideal candidate for this position will have experience in Linux, STE/STN tools LatteArt, and Nessus.
The Level 2 System Administrator (SA) shall possess the following capabilities:
· Provide support for implementation, troubleshooting and maintenance of IT systems.
· Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
· Manage the daily activities of configuration and operation of IT systems.
· Provide assistance to users in accessing and using IT systems.
· Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
· Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
· Provide support for the escalation and communication of status to agency management and internal customers.
· Optimize system operations and resource utilization, and perform system capacity analysis and planning.
· Provide in-depth experience in trouble-shooting IT systems.
· Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
· Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
· Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Qualifications:
An active and current TS/SCI Clearance with Polygraph is required to be considered.
IAT level II baseline certification as defined by DoD 8570.01-M is required.
Ten (10) years, experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Bachelor's degree in a technical discipline from an accredited college or university is required.
Five (5) years of additional SA experience may be substituted for a bachelor's degree