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University of Michigan HR Coordinator Intermediate Associate in Ann Arbor, Michigan

HR Coordinator Intermediate Associate

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Job Summary

The University of Michigan Shared Services Center (U-M SSC) is a customer service organization focused on providing user-friendly and cost-effective administrative services to the university community. The SSC offers key financial and human resource transaction services to customers.

Reporting to the HR Coordinator Supervisor, the HR Coordinator Intermediate Associate serves as a member of the Human Resource Operations Team. You will provide administrative support to numerous University units across campus. In this role, you will process job postings, personnel action requests, payroll changes, payroll reporting, special projects, other complex transactions, and audit inquiries. This is an opt-in service that provides coordination and processing of front-end HR transactions.

Work Location:

Because occasional on-site presence may be required, you are expected to live within a reasonable commuting distance to Ann Arbor. You are required to have a high-speed internet connection and a designated working space in your home. Equipment, including a laptop and monitors, will be provided for your use.

Please note:

  • Visa sponsorship is not available for this position

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:

  • Seven paid holidays and four paid season days.

  • A retirement plan that provides two-for-one matching contributions with immediate vesting

  • Many choices for comprehensive health insurance

  • Life insurance

  • Long-term disability coverage

  • Flexible spending accounts for healthcare and dependent care expenses

Responsibilities*

  • Develop subject matter expertise in the area of HR through on-the-job training.

  • Spend 80% of time completing transactions.

  • Handle a high volume of tickets using a case management tool to open, document, process, and resolve tickets.

  • Manage job openings and HR job data in U-M software.

  • Process employment records for staff, faculty, non-students, and students.

  • Conduct resume review and interview scheduling.

  • Work in a collaborative environment, with business partners, customers, and colleagues.

  • Participate in continuous process improvement projects

Required Qualifications*

  • High school diploma or equivalent

  • 1+ years of experience providing customer service

  • Intermediate level proficiency with data entry and computer skills

  • 1+ years of experience with business software solutions

Modes of Work

The work requirements allow for the majority or all of the work to be completed offsite. On occasion, the employee may be required and must be available to work onsite if necessitated by unit leadership or their designee and/or the job requirements, but is not generally scheduled on a recurring basis.

Additional Information

The University of Michigan, with an operating budget of more than $10 billion, is a leader in higher education. U-M SSC provides administrative support related to financial and human resources in the following areas: Accounts Payable, Travel and Expense, General Accounting, Accounts Receivable, Benefits, HR Data Management, Time and Leave, and Employment Process. To learn more about U-M SSC, please visit our website: www.ssc.umich.edu .

The Shared Services Center seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to sustain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing and learning.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Detail

Job Opening ID

258318

Working Title

HR Coordinator Intermediate Associate

Job Title

HR Assistant Intermediate

Work Location

Ann Arbor Campus

Ann Arbor, MI

Modes of Work

Mobile/Remote

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Shared Services Ctr

Department

Shared Services Center - HR

Posting Begin/End Date

12/23/2024 - 1/01/2025

Salary

$38,810.00 - $44,200.00

Career Interest

Human Resources

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