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When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture.

The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields – each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders.

At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more!

If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences – then Chugach Government Solutions may be the right fit for you!

This is the highest role in the infrastructure and operations (I&O) function within IT, accountable for IT I&O throughout the organization. The head of I&O is responsible for the delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across the enterprise.

The head of I&O brings current knowledge and future vision for transforming the I&O function including its strategy, service offerings and workforce. The role holder is a senior stakeholder in all relationships with externally sourced infrastructure and operations capabilities.

As a key member of the senior IT leadership team this role contributes to the development and execution of the enterprise wide IT strategy and is responsible for ensuring I&O strategy is fully aligned, positioning I&O to deliver compelling business value.

Essential Duties & Job Functions:

  • Sets the mission, vision, and strategy of the I&O organization to maximize the success of business and IT enterprise initiatives.

  • Introduces innovative, differentiating infrastructure and operations capabilities that enhance our overall competitive capabilities and enhance employee productivity.

  • Works with the IT senior leadership team on the service portfolio and governance required to prioritize resources, including budget.

  • Builds successful stakeholder relationships with other IT and business leaders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring cost-effective delivery of IT services to meet those needs.

  • Creates and aligns an I&O value map by linking targeted business outcomes with the future-state business capabilities required to achieve them.

  • Develops and controls the annual I&O budget to ensure that it's consistent with the overall strategic objectives of IT and the enterprise and is within plan.

  • Defines, develops and manages a comprehensive and integrated ITSM landscape, based on best-practice processes, disciplines and related toolsets.

  • Collaborates with the Manager of Security to ensure I&O embrace and apply security strategy.

  • Operates a formal governance mechanism to establish and monitor effective controls for the processes and functions performed by I&O teams. Supports periodic reviews by internal compliance teams and other risk-related functions as required.

  • Leverages influencing and negotiation skills across IT and the enterprise to enable cost-effective and innovative shared solutions in the achievement of business goals.

  • Provides direction on what emerging technologies should be incorporated into I&O products and services to successfully deliver overall IT strategy.

  • Champions I&O involvement in the IT organization's innovation efforts and its role in experimenting with new solutions to take advantage of business opportunities.

  • Provides strategic direction and oversight for the full life cycle of design, development, operation and support of IT systems.

  • Directs the development of an I&O sourcing strategy and provides executive oversight for strategic vendor and partner relationship management.

  • Works with HR and the IT leadership team to develop and execute workforce plans that ensure I&O can supply skilled resources to meet current and future demand.

  • Develops the maturity of I&O to improve efficiency, deliver new innovations and increase collaboration with other business areas (e.g., through Agile and DevOps).

  • Drives the adoption of (and commitment towards) service improvements.

  • Serves on IT planning and policymaking committees; drives the development of enterprise technology standards, governance processes and performance metrics.


  • Bachelor’s degree in computer science, information systems, business administration, related field or equivalent work experience.

  • Ten (10) years of relevant experience in a broad range of complex software engineering projects and/or assignments.

  • Three (3) or more years of leadership responsibilities, including strategy, budgeting and staffing.

  • Demonstrated experience of influencing key stakeholders across the organization and within complex contexts.

  • Current DoD Approved 8570 IAT III certification or the ability to obtain within 6 months of hire.

  • Possession of and ability to maintain a valid US Driver’s License and good driving record.

  • The ability to pass a background check.

Reasonable Accommodation

CGS will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

Equal Employment Opportunity:

Chugach is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, pregnancy, disability, genetic factors, protected veteran status or other characteristics protected by law.

Requisition ID: 2021-2335

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