Campus Pride Jobs

Facility Maintenance Technician Iwill perform preventative maintenance and repair of the Companys telecommunication facility infrastructure to maximize availability and provide the highest quality of service for our customers. Internal customers include the Facilities Engineering group and entire Technology Solutions department and external customers.

This Technician role is eligible for a $2,500 Hiring Bonus for new hires!

ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

• Dispatches to Rural Alaskan communities to perform preventive maintenance, quality control inspections, and repair of Company facility equipment. Understands the unique travel, lodging, and customs of rural Alaskan communities.
• Ensure completion of established facility-based maintenance routines designed to keep buildings within design performance conditions. Equipment includes, but is not limited to, HVAC, Generators, Batteries, UPS systems, Rectifiers, Fire Suppression, and power distribution systems. Open and track corrective tickets to resolve problems. May be required to perform routine maintenance or repair of Core Network Equipment.
• Manage the various equipment/technology platforms which include monitoring, alarms, proactive troubleshooting, provisioning, and phone support for field technicians. manage, support, and troubleshoot for the highest availability of company facility infrastructure.Interface with vendors as a customer to resolve technical problems and gather technical data. May be required to perform routine maintenance or repair of Core Network Equipment.
• Assist in maintaining and updating facility software for scheduling, tracking work orders, equipment, and preventative maintenance.

COMPETENCIES:

• Demonstrated commitment to GCIs core values of diversity, equity, and inclusion (DEI) by promoting and maintaining an inclusive and equitable work environment for all employees and contractors, and in interactions with customers, vendors, and the public.
• ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCIs Code of Conduct for Employees - the Basic Principles.
• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
• COMPLIANCE - Follows internal controls; protects company and customer confidential information; abides by GCIs Code of Business Conduct and Ethics. Interprets and accurately applies applicable codes, regulations, policies, procedures, guidelines, etc.
• CUSTOMER FOCUS - Develops positive rapport with customers. Demonstrates commitment to service excellence; gives high priority to customer satisfaction. Ability to promote teamwork and encourage a professional, courteous work ethic.
• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
• RESULTS - Uses a combination of home/business wiring, adjusting, installation, and service of consumer electronics equipment knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Ability in maintaining and troubleshooting HVAC, DC and AC power systems, and various building structures designed for telecommunication equipment. Ability to maintain, emergency backup and prime power generation, battery plants. Knowledgeable with general electrical skills both high and low voltage. Ability to read and comprehend technical drawings and manuals and solve technical problems in a timely manner.
• SAFETY and SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• Demonstrated knowledge of operating a Windows based PC and applications such as Word, Excel, Visio, Project, Teams, and SharePoint are required.

Level Definition

Position Title: Facility Maintenance Technician I

Grade: T05

Additional Job Requirements:

This is an entry level position for the Facility Maintenance technician.Must have a basic understanding of HVAC, generators, batteries, and AC and DC power systems. Perform preventative and corrective maintenance/repair and testing of plant facilities in compliance with all applicable codes, regulations, and company specifications. Works under close supervision and must be able to work and complete tasks on time.

Required:A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis*

• High School diploma or equivalent.
• Minimum of four (4) years in afacility operation, maintenance environment, telecommunications technician role, or related background. *
• Upon hire may be required to successfully complete certifications and courses within a defined period, e.g., Defensive Driving.
• Upon hire may be required to obtain and maintain a DOT medical card including DOT required drug testing.
• Ability to travel to rural Alaskan communities for up to several days duration.

Preferred:

• Associate degree in electronics, or related technical degree in mechanical HVAC, electrical, or vocational/military training within the electronics and telecommunications field.
• Specialization in operating and maintaining HVAC, DC/AC power systems, generators, and structures designed for housing remote telecommunication electronics.
• Telecommunications experience.
• Other telecom industry or job specific certifications.

Required at ALL Levels

DRIVING REQUIREMENTS:

This positio