Job Information
Actalent Patient Service Representative in Amityville, New York
Job Title: Patient Service Representative
Job Description
The Patient Service Representative will assist with daily reception activities and ensure that all processes needed for patient services are initiated. This role requires effective communication with team members and patients, managing telephone and mail contact, scheduling appointments, fee collection, and explaining services and charges. The representative will also distribute materials to patients, verify insurance, and set fees based on the sliding scale fee.
Responsibilities
Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
Communicate effectively with team members and patients all aspects of service.
Manage telephone and mail contact with patients.
Schedule appointments, collect fees, and explain services and charges for patient services.
Distribute materials to patients, including patient satisfaction cards, patient rights, and other appropriate materials.
Verify all insurance and set fees based on the sliding scale fee.
Essential Skills
Patient service
Customer service skills
Proficiency in MS Word and MS Excel
High School Diploma or GED
1 year of front desk or CSR healthcare experience is a plus
Bilingual Spanish is a plus
Computer skills
Experience with EMR is a plus
Receptionist customer service
Managing patient information, charts, records, and accounts
Appointment scheduling and setting
Fee scheduling
Additional Skills & Qualifications
High School Diploma or GED
1 year of front desk or CSR healthcare experience
Bilingual Spanish
Experience with EMR systems
Work Environment
The work environment provides the highest quality of comprehensive primary, preventative, and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. This is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia, and Westchester County. The position is based on a 35-hour work week with 7 paid hours and 1 unpaid hour for lunch. Candidates are required to work 1-2 late nights a week and 1 Saturday a month if the site is open on Saturdays.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.