Job Information
Veralto Senior Commercial Service Growth Specialist in Amersham, Bucks., United Kingdom
Are you…
Interested in working for an international and diverse company?
Looking to use your troubleshooting skill?
Looking for a friendly and supporting team?
If so, read on!
At Hach, we ensure water quality for people around the world. Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.
We recognise that people come with a wealth of experience and talent. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions.
We offer:
24 days holiday (in addition to bank holidays)
Flexible working hours
Professional onboarding and training options
Powerful team looking forward to working with you.
Career coaching and development opportunities
Company Car.
Benefits include pension schemes and, by selection on an annual basis, options for private health care, dental plans, discounted gym memberships, store discount cards as examples.
The Senior Commercial Service Growth Specialist is responsible for delivering the service contract revenue targets with challenging but achievable growth, acting as a functional leader and expert. They will work with the Field Sales/Service teams to improve service attachment at the point of sale and deliver larger, long-term projects for Municipal and Key Account customers. Working with the Commercial Service team they will support contract renewal expansion, existing install base growth and ensure continuous improvement of the overall service contract business, collaborating with cross functional teams within the EU and NA. This role is customer facing and will require a mix of field and office-based activities.
In this role, a typical day will look like:
A review of the commercial service performance to target, identifying gaps and corrective actions, including delivery of the Monthly Service contract forecast.
You will gather, analyse, and act upon local market and competitor intelligence.
Working on customer sites with Field sales to secure additional service revenue, matching the service portfolio to the customer needs, broadening and deepening the contract solutions placed.
Working cross functionally to resolve escalated Customer issues.
Providing service portfolio training, for Field sales & others including support for internal & external seminars, lunch & learn sessions, and exhibitions.
Supporting tenders/bids as a solutions specialist for complex contract offers/ renewals and acting as the point of contact for legal service contract reviews.
Working with EU/NA and local teams implementing new systems, including leading the problem solving process to address gaps and workshop participation.
Supporting, by phone/ e mail, the current install base /contract renewals requirements to deliver the overall service revenue targets, which includes but is not limited to, providing quotations, cross selling and up selling.
The essential requirements of the job include:
Bachelor Degree preferred or the equivalent in experience.
Sales experience selling service products and/or bespoke service solutions in a technical business to business environment. Able to handle technical questions relating to the service portfolio.
Evidence of building strong customer relationships, establishing trust and credibility through a consultative selling style.
Knowledge and experience working with Salesforce, Service Max or an equivalent CRM is a plus.
Willing to travel within UK & Ireland with some EU travel for training and business needs.
At Hach (Hach Careers (https://jobs.danaher.com/global/en/hach) ), we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
As part of our team, you’ll make an immediate, measurable impact on a global scale by enabling the world’s everyday water needs. You’ll also belong to a respectful and collaborative community that fosters career growth and professional development. You’ll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you’ve ever wondered what’s within you, there’s no better time to find out.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (https://www.veralto.com/our-companies/) , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.