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A Bright Future, Inc. Community Resource Coordinator North Bay in American Canyon, California

Community Resource Coordinator (CRC)

Job Description

TITLE: Community Resource Coordinator (CRC)

STATUS: Full-Time  Regular

CLASSIFICATION: Non-Exempt

OFFICE HOURS: Monday-Friday; 9am-530pm- occasional weekends/overtime

POSITIONS SUPERVISED: None

REPORTS TO: Program Director; Program Supervisor; Quality Assurance

Coordinator (QAC), Community Support Facilitation (CSF)

Description:

The Community Resource Coordinator is responsible for assisting in the

admissions process by successfully completing assessments and carrying out

the job duties below as well as being an effective resource to the clients and/ or

their conservators to ensure a smooth and organized admissions process. The

Community Resource Coordinator must possess the ability to organize a.!1:

consolidate information, maintain records, prepare reports, and formulate'

quarterly, semi-annual, and annual reports .

 

Qualifications:

Education:

Associate's Degree with an emphasis in Psychology, Child Development,

Communication Disorders, Education or related field

Experience:

2+ years of experience implementing resource coordinating services for

individuals with special needs

1 + years of experience working with SEVERELY CHALLENGING

BEHAVIORS and implementation of related intervention strategies

Physical Requirements:

While performing the duties of this position, the employee is required to

talk and hear; regularly required to sit, stand, walk, use hands and

fingers, and reach within arm's length; lift and move objects weighing up

to 40 pounds; possess visual acuity; and possibly drive during their

assigned work shift.

Preferred Knowledge:

Knowledge of the service system for adults with developmental

disabilities in the State of California.

An understanding and commitment to the philosophy of normalization,

inclusion, positive programming, and consumer driven services.

Minimum Requirements:

• Must least 18 years of age.

• Ability to work independently and as part of a team.

• Excellent organizational, interpersonal, and decision-making skills.

• Excellent oral and written communication skills, including computer

skills.

• Interest and willingness to work with consumers to meet their needs

and choice.

• Ability and willingness to be flexible.

• Willingness to work in an environment with consumers who may be

physically, verbally or otherwise aggressive/ abusive toward staff

and/ or others.

• Valid California Driver License, adequate transportation including

valid automobile insurance and current registration, a clean DMV

record.

• Upon offer of employment, complete a statement of prior criminal

conviction, obtain a California Criminal Clearance (Live-Scan

Fingerprinting) or a Criminal Record Exemption.

• Upon employment obtain and maintain required training (including

but not limited to First Aid, CPR, and Crisis Intervention Prevention);

• A high-level of energy and a passion for working with a diverse

population of adults.

• Willingness to update any and all personnel certifications, clearances,

and reports as required by agency policy or licensing/ Regional Center

Requirements.

• Negative TB Results are required. Good physical health is to be

verified by a health screening and a test for tuberculosis, performed

by or under supervision of a physician not more than one year prior

or 30 days after employment.

• Must pass a Pre-Employment Drug Screen with Negative Results.

• Under the supervision of the Program Director, assume responsibility

for client's assessments and eligibility into various programs; ensure

agreed upon delivery of assessment deadlines.

• Assure thorough assessments are completed when challenging

behaviors emerge.

• Submission of Special Incident Reports in a timely fashion.

• Compose and provide feedback to Service Coordinators in a way that

assures outcomes are met for individuals while also meeting company

financial and philosophical objectives and exceeding Regional Center

requirements.

• Assure that the individuals served are provided with assistance in all

aspects of their daily living and that they receive supports in all areas

needed to live a full active life of their choice.

• In conjunction with the individual, assure implementation,

documentation and follow-up on all aspects of the IPP (Individual

Program Plan) for people served.

• Assure ISP's , behavior and health plans are in place and current for

all individuals served and that accurate data is kept which addresses

those plans.

• Act as an advocate for people served.

• Assure that the human and civil rights of persons served are being

respected at all times.

• Review and prepare administrative reports and documents as

necessary.

• An appropriate combination of experience and education may be

substituted for some part of the qualifications .

• Some evidence of competency in training areas we teach.

Duties and Responsibilities:

 

  1. Excellent time management skills, attention to detail, and an aptitude

for efficiently managing multiple deadlines on reports, projects, etc.

  1. A proven track record of exercising excellent judgment and a

commonsense approach to addressing challenging situations

  1. Utilize eligibility surveys and needs assessments to determine what

types of programs and services would benefit the clients

  1. Comfortable asking questions when procedures are unclear

  2. Communicate respectfully and effectively to establish professional

relationships through active listening and demonstration of empathy

  1. Self-starter, with the ability to hit the ground running

  2. Provide technical support for Management Staff

  3. Ability to receive constructive feedback

  4. Ability to interpret and apply state and federal regulations in specific

case situations.

  1. Ability to communicate complex information effectively, with a wide

variety of people.

  1. Ability to establish and maintain effective relationships with

diverse populations.

  1. Ability to sit or stand for long periods of time

  2. Ability to operate office machines requiring manual dexterity and

repetitive key entry

  1. Ability to read, write and comprehend large amounts of written

material, use the telephone, and communicate via electronic mail is

required on a daily basis.

  1. Must be emotionally capable of examining one's self and one's own

issues with power and control when supporting and acting in the

service of other people.

  1. Must be able to exercise judgment and initiative in working for

people.

  1. Must be punctual and have a good attendance record.

  2. Must have the ability to communicate in the language spoken by

the individual and in writhing to the individuals served, supervisors

and other team members.

  1. Must be able to effectively organize a variety of work tasks for self

and complete these in priority order.

  1. Must have an intermediate skill level in Microsoft Word and Excel.

21 . Maintain data regarding participant progress.

  1. Participate in participant assessment, planning and evaluation

processes.

  1. Provided training in rations determined by current vendorization,

and in accordance with the least restrictive environment philosophy

( 1: 1 staff; client ratio, unless otherwise specified)

  1. Coordinate participant training programs with other programs with

which they are involved.

  1. Report suspected abuse immediately to supervisor, case manager

and other appropriate agencies as instructed. Complete special

incident report within 24 hours.

  1. Understand and convey, in your interactions with your

participants and other agencies, the participant-centered philosophy

of A Bright Future.

  1. Attend monthly staff meetings, and monthly individual meetings

with supervisor.

  1. Ensures consumer rights are not violated;

  2. Completes requires training (CPR, First Aid, Pro-Act, etc.) as

required;

  1. Other duties as assigned

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