Job Information
Elevance Health Patient Financial Coordinator - BioPlus Specialty Pharmacy in ALTAMONTE SPRINGS, Florida
BioPlus Specialty Pharmacy is now part of CarelonRx (formerly IngenioRx), and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioPlus offer consumers and providers an unparalleled level of service that’s easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer’s treatment journey.
Patient Financial Coordinator - BioPlus Specialty Pharmacy
Location: The ideal candidate will reside within 50 miles of the Altamonte Springs, FL office. The associate will work fulltime in office Monday through Friday with a work shift of 10:00 am - 7:00 pm or 11:00 am - 8:00 pm.
The Patient Financial Coordinator is a patient advocacy role that supports BioPlus Specialty Pharmacy in fulfilling its mission of wholistic care. This position explains coverage to patients, and addresses/resolves cost barriers by assisting patients with enrollment through various financial assistance programs.
How you will make an impact:
Understands a patient's financial needs and assists with coordinating and enrolling them in pharmaceutical manufacturer and/or foundation assistance programs.
Determines which assistance programs are best suited for the patient based on their insurance coverage, medical diagnosis, and prescribed therapy.
Relays program and eligibility criteria to the patient.
Completes enrollment on the patient’s behalf and proceeds with coordinating the delivery of medication.
Communicates and collaborates with patients, physicians and payors providing them with the necessary information and supporting financial documents.
Keeps appropriate parties abreast of the patients' financial request.
Documents and communicates the patient's medical record and financial assistance information.
Acts as a liaison between the billing and collection departments to assist in resolving financial assistance matters.
Stays updated with Federal, State, and contractual regulations regarding copay assistance and manufacturer programs.
Minimum Requirements:
- Requires a high school diploma or equivalent and a minimum of 3 years of healthcare experience with verification of financials; or any combination of education and experience, which would provide an equivalent background.