Job Information
St. Luke's University Health Network Manager, SLPG Float Team in Allentown, Pennsylvania
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
The Manager of the SLPG Float Team leads and manages the daily operations of the SLPG Float Team and is responsible for inter-practice communication, decision making, and allocation of SLPG Float Team resources to Primary Care and Specialty practices.
JOB DUTIES AND RESPONSIBILITIES:
Performs all leadership and managerial functions across the employee life cycle for direct reports including hiring, onboarding/orientation, performance management (in collaboration with Sr./Practice Operations Managers), ongoing coaching, development, engagement, recognition, etc.
Develops and maintains processes and policies pertaining to the management, distribution, and oversight of SLPG Float Team resources.
Manages daily operations in a systematic manner to assure operational effectiveness, timely allocation of resources, and quality service.
Ensures operational readiness for the department (e.g., developing employee schedules, facilitating daily huddles, updating time management systems, maintaining Point of Care licensing, etc.).
Understands the relationship between staffing needs, the allocation of resources and labor productivity, and incorporates into decision making.
Develops, evaluates, and adjusts current and future staffing based upon needs and initiates adjustments as needed.
Cultivates internal and external sourcing channels for existing underutilized practice resources and external recruits, respectively.
Institutes process to acquire total performance feedback (spanning competency, skills, and behaviors) to enable Float Team coaching and performance management.
Collaborates with Primary Care and Specialty departments regarding staffing needs/plans, staff/Practice onboarding/offboard, and Float Pool team member performance.
Analyzes and delivers periodic reporting regarding Float Team utilization and internal customer satisfaction.
Performs other related duties as assigned.
PHYSICAL AND SENSORY REQUIREMENTS:
Sitting for up to six hours per day, for two hours at a time. Occasionally lift, carry or push objects up to 75 pounds.
EDUCATION:
Bachelor’s Degree in health care, business administration, or supply chain management required.
EXPERIENCE AND TRAINING:
Three or more years of relevant experience required and one or more year in a health care organization preferred. Experience in logistics and/or resource management preferred. Experience managing others preferred.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)
Founded in 1872, St. Luke’s University Health Network (http://www.slhn.org/) (SLUHN) is a fully integrated, regional, non-profit network of more than 20,000 employees providing services at 15 campuses and 300+ outpatient sites. With annual net revenue of $3.5 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital.
SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Fortune/Merative 11 times total and eight years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally.
SLUHN has been named a Top Workplaces 2023 by the Morning Call. In addition, St. Luke’s has been named a Top Workplace nationally, in the Philadelphia region, and in New Jersey. St. Luke’s is the ONLY healthcare institution in Pennsylvania and the third-highest ranked healthcare entity in the nation to be deemed a Top Workplace in 2023. In 2023, St. Luke’s was named one of America’s Best Employers for Women by Forbes. St. Luke’s was the only employer in the Lehigh Valley to be named to the list and was one of only two healthcare employers in Pennsylvania to receive the designation. St. Luke’s University Health Network is the top-ranked Lehigh Valley-based employer in Forbes Magazine’s ranking of employers in Pennsylvania.
Learn More Here. (http://www.slhn.org/About)