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We are IMETA

ROPU IMETA is a Regional Operating Unit consisting of 6 mid-sized Operating Units: India, Turkey, Southern Africa (South Africa & Sub Sahara Africa) North East & West Africa, Near East & UAE, Saudi Arabia, Gulf & East Africa (SAGEA).

IMETA is home to more than 47 nationalities. We are a myriad of color and culture and embracing this diversity is one of our greatest opportunities.

We are a powerhouse of talent, and we work together to ensure that we grow, nurture, and retain our talent. Uniting and working together is the key to our success.

The Opportunity

We are looking for a Customer Value Manager (CVM) based in Algiers. This position will be responsible in acting as the main interface to manage data stewardship of customer engagement tasks, tactics and business analysis as well as liaise with relevant stakeholders to support in Veeva data management tasks and training. Key responsibilities in this role include In-market target setting to ensure process implementation and documentation and provide monthly In-market insights to management to support performance analysis.

This position will be reporting to the Head of Go-To-Market (GTM) NEW Africa

Roles & Responsibilities:

Veeva data stewardship and field force excellence :

• Ensure proper Veeva setup for all field force, for example user creation, Territory & product Alignment, Hierarchy alignment etc.

• Coordinate with ROPU on customer data collection & Validation for Potential & Adoption to support robust customer segmentation

• Provide Veeva training for new field force as well as refreshers for existing teams

• Monitor KPIs for field force and analyse the execution and provide reports and recommended actions to management

Excellence in In-Market target setting:

• Support and drive the target setting process across the region to ensure process implementation and documentation

• Support management in alignment with marketing with relevant analysis to build the national In-Market target

• Ensure fair In-Market target allocation to the field force that matches the territory potential through by reviewing targets

• Carry out regular field force In-Market sales achievement analysis and recommend corrective actions, where required

Salesforce Incentive Compensation planning:

• Ensure cascading, training and proper understanding of the field force management SOP that includes the incentive SOP

• Ensure adherence to the SOP and document any approved deviations

• Provide regular reports for field force incentive calculation and support the audit process of incentive calculation on quarterly basis

Requirements:

• Bachelor’s degree in Science or Pharmacy

• Postgraduate degree in Marketing is a plus

• Minimum of 3 years' experience within a similar role or SFE experience

• Previous experience and working knowledge using Veeva CRM System

• Proficiency in Sales Force Effectiveness, MS Excel and PowerPoint skills

• Flexible to travel within the region including Egypt, Tunisia, Morocco

• Business fluent in Arabic, English and French

• Ability to act as a team player and maintain cross-functional relations

• Excellent communication skills to influence and lead without authority

• Strong analytical skills and strategic thinking with good business acumen

What happens Next?

We are looking forward to receiving your application! We will then have a look at your CV. If we see a match, we will invite you for a screening interview.

SPL Screening:

In order to comply with applicable export control laws, Boehringer Ingelheim periodically screens business relations (including job applicants) against sanctioned party lists (“SPL”). These checks may be performed by Boehringer Ingelheim or by any of its Affiliates. You acknowledge that Boehringer Ingelheim and/or its Affiliates will screen you against SPL and that for this purpose your personal data may be processed in relevant databases, including databases of third-party vendors that perform SPL screening for or on behalf of Boehringer Ingelheim or its Affiliates which may be located or accessible outside the EU. Boehringer Ingelheim is committed to ensuring an adequate level of protection of your personal data.

Diversity & Inclusion @ BI

At Boehringer Ingelheim we share the opinion that diversity and inclusion is essential for the growth of our business and that our strengths and competitive advantage are also the result of the diversity of our company – diversity across the three dimensions of inclusion: Gender, Geography and Generation. Our people are part of a deep-rooted, family company philosophy that welcomes everyone! We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.