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Summary About the Position: This position is assigned to the Deputy Assistant Secretary of Defense for Military Community and Family Policy (DASD (MC&FP), Assistant Secretary of Defense for Manpower and Reserve Affairs (M&RA), Office of the Under Secretary of Defense, Personnel and Readiness (USD (P&R)). Responsibilities Drive the creation and management of data driven business decisions that define outcome-based outreach and engagement strategies. Develop outreach and engagement strategies (e.g., technology fluency, customer data insights, and analytics) to help advance Military Community and Family Policy's mission through the Military OneSource brand and digital enterprise. Create breakthrough customer offerings that advance market penetration by testing and adopting innovative tools and techniques. Lead stakeholder and intergovernmental affairs efforts by cultivating relationships with key stakeholders internal and external to the Department of Defense (DoD). Manage a team of creative professionals through coaching, mentoring, task management and performing assessments. Perform a full range of first-level supervisory responsibilities. Establish and nurture relationships with national, state, local, and military leaders with vested interests in improving quality of life for service members and their families. Requirements Conditions of Employment Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Competitive Service Department of Defense Education Activity (DoDEA) Civilian Employee Current Permanent Department of Defense (DoD) Civilian Employee Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Department of Defense (DoD) Transfer Office of Personnel Management (OPM) Interchange Agreement Eligible Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Specialized Experience: One year of specialized experience which includes developing outreach strategies supporting military community quality of life programs, developing marketing capabilities (e.g., technology fluency, digital expertise, customer data and insights, data analytics), testing marketing technology platforms, alternative media, and/or new tools and techniques, measuring brand awareness, and supervising employees and/or leading teams. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-14). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Customer Service Interpersonal Skills Managing Human Resources Stakeholder Management Strategic Thinking Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-14). A writing sample may be required by management within the interview process. Education Additional Information Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. Salary includes applicable locality pay or Local Market Supplement. Multiple positions may be filled from this announcement. This position is not covered by a bargaining unit. You may claim Priority Placement Program (PPP) preference. You may claim Military Spouse preference. Applicants with a disability who need a reasonable accommodation for any part of the application or hiring process should notify David Walton David.walton@dodea.edu