Campus Pride Jobs

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in: Albertville , MN Job Summary Supports the day-to-day operations of Account Managers, Customer Service Reps, and customers by providing product, application, and technical support and service. Regularly calls on customer accounts and makes joint sales calls with Account Managers to secure orders and perform other sales support functions for technical products and services, by providing customers field support, application support, training, and other services as required. Consults with customers on product and system applications. Provides customers with timely follow-up on quotations, technical inquiries and other requests. Responsibilities Essential Functions Works closely with Border States' sales and marketing staff to meet and exceed sales and gross profit objectives. Regularly calls-on customer accounts and makes joint sales calls with Account Managers to secure orders and perform other sales support functions for technical products and services, by providing customers field support, application support, training, and other services as required. Consults with customers on product and system applications. Provides customers with timely follow-up on quotations, technical inquiries and other requests. Provides continuous contact and interaction with customer's engineering staff, contractors and consultants. Provides specific or specialized product support for branches and customers. Actively participates in the marketing, planning, and sale of Border States' technical products and services. Participates in and advises management on the implementation and success of marketing plans and strategies. Consistently provides responsive, quality service to meet and exceed customer expectations. Provides input to other sales and marketing staff on customer needs and concerns regarding pricing, products, competition, procedures, and market potential. Evaluates new products and makes recommendations on stock levels for new and existing products. Provides input to the pricing and purchasing departments on product evaluations and code descriptions, inventory management, pricing developments, and other related functions. Leads customer and BSE employee training on new and existing technical product lines and applications in specified product areas. Designs, develops and/or maintains database and documentation files such as engineering and technical records, TCCM savings, customer parts database by SKU including technical reference information (guides, specifications and standards), product and vendor files, technical reference library, and customer information file. Works with associated manufacturing agents/vendors as a liaison on all strategic issues related to planning, marketing, new products, launch and training. Non-essential Functions Evaluates demo equipment and makes suggestions for new products in specified product areas. Inputs TCCM cost savings documentation that is relevant to the assigned customer base. Ensures existing demos are in functional condition. Performs product updates and new product launches for branches and customers as required. Attends and assists with sales meetings, trade shows and training programs as needed. Performs other duties as assigned by supervisor or designate. Qualifications Minimum of a four-year technical or engineering degree preferred or the equivalent in work experience. Prefer the knowledge and technical competence in understanding electrical and hi-tech industrial products and applications including industrial automation software and hardware. Minimum of four-years of prior customer service, marketing, quotation or sales experience preferred. Minimum of three-years of prior electrical distribution and quotations experience preferred with a omprehensive knowledge of BSE product lines and applications, alternate product substitutes, and supplier pricing policies. Ability to read, write and speak in English preferred. Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access and PowerPoint), Internet, Email and SAP software. Skills and Abilities Excellent interpersonal, written and verbal communication and customer service skills are preferred with the ability to effectively plan and organize. Excellent customer service skills include being competent, accurate, responsive and engaged. Physical Requirements Lift and carry requirements (weight and frequency): Occasionally 0 - 33% Frequently 34 - 66% Continuously: 67 - 100% Lift from Floor to Waist: < than 10 lbs. - Frequently 10 to 25 lbs. - Frequently 26 to 50 lbs. - Occasionally 51 to 75 lbs. -Not at all 76 to 100 lbs. - Not at all 101 + lbs. - Not at all Above Waist Lift: < than 10 lbs. - Not at all 10 to 25 lbs. - Not at all 26 to 50 lbs. - Not at all 51 to 75 lbs. - Not at all 76 to 100 lbs. - Not at all 101+ lbs. - Not at all Unilateral Carry: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Not at all 51 to 75 lbs. - Not at all 76 to 100 lbs. - Not at all 101+ lbs. - Not at all Bilateral Carry: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 76 to 100 lbs. - Not at all 101+ lbs. - Not at all Physical Activity Frequency at which you would do the following in a typical day: Sitting (a continuous period of being seated) - Frequently Standing (for sustained periods of time) - Frequently Walking (moving about on foot to accomplish tasks) - Frequently Bending/Stooping (downward and forward) - Occasionally Crawling (moving about on hands and knees or hands and feet) - Not at all Climbing/Walking Stairs (ascending or descending) - Frequently Reaching (extending arms in any direction) - Frequently Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Occasionally Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally Balancing (maintaining body equilibrium to prevent falling) - Occasionally Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - Continuously Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Occasionally Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally Handling (applying pressure to an object with the fingers and palm) - Continuously Fingering (picking, pinching, typing; working primarily with fingers and not whole hand) - Continuously Talking (expressing or exchanging ideas by means of the spoken word) - Occasionally Driving (the control and operation of a fork lift) - Frequently Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - Frequently Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - Frequently Hearing (perceiving the nature of sounds at normal speaking levels) - Continuously Exposure (to adverse weather & temperature conditions) - Occasionally Travel (travel needed to perform job duties) - Frequently Additional Information This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation. Our History Border States is a... For full info follow application link. EOE AA M/F/VET/DISABILITY