Campus Pride Jobs

Job Summary:This position is responsible for servicing customers by providing product and service information, resolving product and service problems, and process orders. Serve as a customer advocate between the customer and the company.Heres What Youll Get To DoMaintain broad knowledge of clients, products and services of organizationAccurately process phone, fax and email quotes and orders by data entryEnter and track orders in our AS400 systemCommunicate with customers to determine expected delivery date and timeAnswer telephone and direct callers to appropriate departmentResolve product or service problems by clarifying customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustments; following up to ensure resolutionHelp all co-workers when neededOther duties as assignedWhat Were Looking ForTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skills and/or abilities required.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job.A minimum of 1-year customer service experienceComputer experience, ability to accurately type numbersStrong organizational and listening skillsAbility to work overtime as requiredAbility to work independently and prioritize work deadlinesAbility to work in a fast paced, team environment to meet required deadlinesAbility to read, interpret, and understand drawings and specificationsMust be able to read and perform mathematical calculations, and write measurements in number fractions at a high school levelPrevious customer service experience in glass industry preferredGood problem-solving skillsPhysical RequirementsConstant sitting (8 hours), typing/keyboarding; ability to use wrists/hands/fingers.reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the jobWork Today, Get Paid Tomorrow!Oldcastle BuildingEnvelope has partnered with Daily Pay to offer you the ability to access your earnings before your next paycheck based on current hours worked.Certain terms and conditions apply.What OBEOffers YouCompetitive payPaid time off10 Holidays (inclusive of 2 floating holidays)Market competitive 401(k) matchIndustry-leading medical, dental, and vision benefitsShort-term and long-term disability coverageLife InsuranceTuition ReimbursementAdvancementAbout OBEAt OBE we strive to build a culture that embraces all employees and creates a great place to work for everyone. We do this by:Empowering experienced and entrepreneurial managers who have a customer-first focus at all levels.Building teams of demand creation specialists, technical sales, and local customer sales/support talent.Identifying a deep bench of talent with diverse backgrounds, experiences, and skill sets to drive robust decision-making and ensure our ability to promote from within.Executing formalized talent management processes that ensure all employees have the best in market skillsIf youre up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!OBE is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on thislink.Oldcastle BuildingEnvelope is an E-Verify Employer.#OBEEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employ e or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity