Job Information
FirstLight Fiber Sales Engineer in Albany, New York
About Us:
We are a leading organization headquartered in Albany, New York, specializing in providing advanced telecommunications solutions. We offer a comprehensive suite of high-bandwidth connectivity solutions, featuring Ethernet, wavelength, and dark fiber services. Additionally, our portfolio includes dedicated Internet access solutions, data center, cloud, and voice services. Our diverse clientele includes national cellular providers, wireline carriers, and leading enterprises across various sectors.
Overview:
We are seeking an experienced and results-driven Sales Engineer to support our Enterprise sales team in the New England area. The Sales Engineer will play a pivotal role in developing and costing network designs, actively driving the technology evaluation stage of the sales process, and serving as the primary technical advisor and product advocate for FirstLight services. Collaborating closely with the sales team, the Sales Engineer will translate customer requirements into tailored solutions, leveraging their expertise to establish and nurture strong client relationships throughout the sales cycle.
Responsibilities:
Provide pre-sales technical support to the FirstLight Sales team.
Present FirstLight’s service capabilities to technical and business-oriented stakeholders within customers/prospects
Translate customer requirements into comprehensive solutions, including design, costing, and business case development.
Represent FirstLight at industry conferences and seminars.
Address functional and technical elements of RFIs/RFPs
Convey customer requirements to internal teams within FirstLight.
Serve as a liaison between customers and FirstLight engineering and technical operations personnel during the design, construction, and installation process.
Travel throughout the sales territory as needed to support sales and customers at in-person meetings.
Qualifications:
Self-motivated with a proven track record in telecommunications sales and technology.
Comfortable operating in a dynamic technical environment catering to large business customers’ needs.
Strong presentation skills with the ability to engage at all levels within a business, including C-level management.
Effective written communication skills for emails, RFP responses, and reports
Organized and detailed oriented, with project management experience
5-7+ years of relevant experience in service provider sales engineering and/or Implementation
Solid comprehension of the competitive landscape in the telecommunications industry
Familiarity with new and emerging telecommunications technology, including Data Center, Ethernet, virtual PBX, managed services, and software as a service (SaaS)
Benefits:
Competitive salary and performance-based incentives.
Comprehensive benefits package including health insurance, retirement plans, and wellness programs.
Professional development opportunities and ongoing training.
Positive and inclusive work environment with opportunities for career growth.
Benefits and Compensation:
Competitive benefits package including comprehensive medical benefits, tuition reimbursement, paid time off, 401(k) and flexible work arrangements.
Estimated base annual salary is anticipated to be between $70,000-$80,000. Pay ranges represent a good faith annual estimate at the time of the job posting. Actual pay will be based on multiple factors including experience, skill sets, location, internal equity, and market rates.
Equal Opportunity Employer:
We are committed to cultivating and preserving a culture of diversity, equity and inclusion. We recognize that our differences are assets that strengthen us as a team, and we are committed to fostering an environment where everyone feels welcomed, valued, respected and recognized. We are an equal opportunity employer. In accordance with state and federal laws, our equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, gender identity, disability, or veteran status or veteran disability.
Why Join Us:
Cutting-Edge Technology: Be part of a dynamic organization at the forefront of fiber-optic technology and telecommunications solutions.
Network Expansion: Contribute to our ongoing growth and expansion, connecting more locations and delivering innovative services.
Diverse Clientele: Work with a broad range of clients, including national providers, leading enterprises, and institutions across various industries.
Inclusive Workplace: Join a diverse and inclusive workplace where your skills and talents are valued.