Job Information
BBL Hospitality Sales Coordinator in Albany, New York
Sales Coordinator
Job Details
Job Location
Hilton Garden Inn Albany - Albany, NY
Position Type
Full Time
Salary Range
$22.00 - $24.00 Hourly
Job Category
Hospitality - Hotel
Description
We are pleased to share the benefit options that we offer:
Paid Time Off
401K Investment
Referral Bonus
Associate Development Plan Opportunities
Internal Promotion Opportunities
Medical, Dental, Vision, Voluntary Benefits, FSA and HSA Account options available to Full-Time associates
Associate Travel Program Discounts
Sales coordinator is responsible to the Sales Managers regarding matters of administration to include working hours, day-to-day conduct of sales activities, office facilities and services. Reports directly to Sales Director. High school diploma or equivalent. Previous Hospitality experience required. Literate in English. Must have effective written and oral communication skills. Must have effective leadership and organizational skills. Telephone and 10-key skills. Word processing software skills and typing speed of 40 wpm. Must be able to walk long distances, lift up to 20 lbs., climb stairs and reach 5 foot filing cabinets.
Duties to include, but not limited to :
Follow up on scheduled functions for: tentative contracts are signed and returned, deposits due, rooming lists returned, complaints (in a timely manner), group blocking daily, rooming lists entered in computer
Participate in group welcome/orientation.
Process group resumes
Complete group checklist.
Check meeting room set-ups are correct/greet clients
Set-up AV needed in hotel meeting rooms
BEO Pack distribution, put together BEO’s and floor plans
Coordinate BEO meeting weekly
Print daily events posting for front desk
Cover front desk lunch break
Process contract revisions and cancellations.
Update Sales Managers on group status.
Complete Monthly competition surveys.
Assign rooms for groups on a monthly basis.
Assist Sales Managers with following market segments: D.I.A groups, SMERFE business, any special packages
Coordinate group arrivals with Front Desk
Invoice preparation
Telemarket existing accounts if needed.
Meet groups if Sales Manager is unable to do so
Prepare coupons for group arrivals.
Log group bookings in G.R.C. and update as needed.
Scan and send folios of charges to contacts
Scan and send folios to individual guests when asked by front desk
Handle group bookings in absence of Sales Manager
Track group room nights for End of Month reports.
Assist the Sales Director, Sales Managers with any special projects whenever required.
Travel to promote hotel in all market segments.
Conduct property tours when necessary.
Assist in checking group/contract inventories between sales/reservations.
Assume Sales Secretary duties in absence of Secretary
Back up Sales Secretary with telephone and other duties as needed.