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HP Inc. Collaboration Specialist- Enterprise Account Manager in Albany, New York

Job Summary

This role is responsible for developing and nurturing strategic partnerships with top-tier commercial clients, serving as a trusted advisor, and aligning solutions with their overarching business goals. The role contributes to sales policies and targets, engaging with internal teams for effective solutions.

The candidate must sit within the NYC Metro Region.

Responsibilities

  • Work with the HP Personal System sales team to penetrate existing and accounts to drive collaboration solutions

  • Coordinates and owns account plans for strategic commercial accounts, focusing on larger deals, portfolio management, and selling the organization's offerings.

  • Identifies customer requirements, maps with the organization's capabilities, and chooses the respective direct/indirect supply chain.

  • Builds professional relationships with clients up to the executive level and develops a core understanding of unique business needs.

  • Engages with partners to improve win rates on selective deals; achieves and manages quarterly, half-yearly, and yearly sales quotas.

  • Develops and executes sales strategies and territory account plans to drive significant revenue growth and expand market share.

  • Leads contract negotiations with clients to secure profitable deals while maintaining positive relationships.

  • Monitors and analyzes sales performance metrics, identifying areas for improvement, and implementing corrective actions.

  • Enters and updates opportunities in the pipeline tool; recommends and implements pipeline management practices.

  • Leverages existing opportunities to expand into multiple business units within the account.

  • Conducts regular business reviews with clients to assess their satisfaction, gather feedback, and identify areas for improvement.

Education & Experience Recommended

  • Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

  • Typically has 10+ year experience, preferably in account management, tele sales, (Unified collaboration, video conference, voice, head sets) or a related field or an advanced degree.

Preferred Certifications

  • Certified Technology Sales Professional (CTSP)

Knowledge & Skills

  • Business Development

  • Business To Business

  • Cold Calling

  • Conflict Resolution

  • Customer Relationship Management

  • Marketing

  • Outside Sales

  • Product Knowledge

  • Sales Development

  • Sales Management

  • Sales Process

  • Sales Prospecting

  • Sales Territory Management

  • Selling Techniques

  • Upselling

Cross-Org Skills

  • Effective Communication

  • Results Orientation

  • Learning Agility

  • Digital Fluency

  • Customer Centricity

Impact & Scope

Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity

Responds to moderately complex issues within established guidelines.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The on-target earnings (OTE) range for this role is $191.250 to $255,00 annually, with a 60/40 (salary/incentive) mix. There are additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

o Health insurance

o Dental insurance

o Vision insurance

o Long term/short term disability insurance

o Employee assistance program

o Flexible spending account

o Life insurance

o Generous time off policies, including;

  • 4-12 weeks fully paid parental leave based on tenure

  • 11 paid holidays * Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting.

The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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