Job Information
TEKsystems Desktop Support in Alameda, California
Description
Roles and Responsibilities Hardware Summary o Dell Product Line o Dell Support Process o Dell Diagnostics o Dell Service Tag & Express Service Code o Mac support o Deploy and maintain Mac using AirWatch MDM system. o Familiarity with Intune or JAMF MDM systems. o Previous experience with corporate Mac support with restricted system access o Xerox Managed Print Services o Cisco Telephones o Mobile Devices o iPad/ iPhone o Android Software Summary o Operating Systems o Windows 11 o Windows 10 o Windows 7 o Microsoft Office Suite o Office 365 o Office 2016 (Client) o Office 2010 (Client) Application Support Summary o McAfee Anti-Virus Suite o Endpoint Encryption o Encryption Recovery o ePO Dashboard o BitLocker o Symantec Management Tools o Symantec Management Agent (Altiris) o SCCM o Bomgar (Remote Access) o WebEx Productivity Tools o Microsoft Teams end user support o Edge browser setting o Cisco AnyConnect VPN o Zscaler Application (Cloud Proxy) Hardware Deployment o PXE Boot Imaging o Break Fix Deployment o New Hire Deployment o PC Refresh Projects Support Structure o Tier 1/2 Support o HW Break Fix o Application Support o OS Troubleshooting o Imaging o Equipment Moves o Telephone Deployment o Ticket Management o Smart Hands Support o Data Center Rack & Stack o Server Reboots o Device Console Access o Hot Swaps (Component) o On-Call Support o Travel o Transportation o Additional Site Support (Emergency) o Specialized Support o Field Sales Support o Executive Support o Asset Management o eWaste
Skills
Desktop, mac, airwatch
Top Skills Details
Desktop,mac,airwatch
Additional Skills & Qualifications
.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $30.00 - $35.00
• Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Alameda,CA.
Application Deadline
This position will be accepting applications until Jan 24, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.