Job Information
Emerson Collections Associate in Al Ahmadi, Kuwait
The CFS Collections Associate will perform the Collections activity for all assigned accounts. Ensure personal and departmental targets are achieved for Kuwait. To follow company Emerson policies and procedures as well as the terms of the Emerson/Almeer Model.
In This Role, Your Responsibilities Will Be:
Collections Target:
-Collection of monthly set target by CFS Management team
-Follow up the direct customers for payments by email, telephone and personal visits.
-Almeer (local business partner in Kuwait) invoices to be raised and submitted to the customer along with supporting documents
-Follow up with Almeer on the payments collected to be transferred to Emerson
-Maintain Almeer invoice register and prepare ‘AR List vs Almeer book’ by month and work with BUs to reduce the age of these items listed
-Proactive and regular customer site visits for collections follow up and maintaining customer relationships as advised by the Senior Customer Financial Services (CFS) Manager.
Collection of amounts due to Emerson on assigned accounts receivable ledgers as identified by individual, regional and company targets.
Follow the Almeer model for invoicing and collections.
LC & CAD Submissions (for Kuwait customers)
- Prepare cover letter and verification of the documents
- Ensure clean documents are submitted to the bank
- Co-ordinate with the relevant CFS team leading LC orders and submissions
Work closely with the Office Administrator and cover for each other during absences
Highlight any concerns, potential bad debts, or instances where transactions cannot be immediately collected when charged by Emerson to Almeer as per the Business Model agreement. These need to be advised promptly to the Senior Customer Financial Services (CFS) Manager and Regional Finance Director
Exercise considerable independent judgment and discretion in handling process and administrative duties, including making decisions that will significantly impact internal/external customers.
High level of cross-functional engagement to drive timely resolution of disputes.
Drive adherence and support of company policies and procedures, working with honesty and integrity.
Any other duties as deemed appropriate by the Senior Customer Financial Services (CFS) Manager.
Who you are?
Arabic - Proficiency in speaking, reading and writing; an advantage.
Validated skills in time management
Experience in coordinating events.
Ethics and Values
Integrity and Trust
Action & Result Oriented
For this Role, You Will Need:
Action & Result Oriented
Strong Interpersonal and Communication skills
Standout Colleague/Good People Leadership skills
Preferred Qualifications that Set You Apart:
Degree or equivalent experience in Business or related field
Five years of related credit and collections experience
Two years’ experience in Oil & Gas is desirable.
. Our offer to you!
We recognize the importance of employee wellbeing and know that to do your best you have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that encourage innovation and brings the best solutions to our customers.
The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values (https://www.emerson.com/en-us/perspectives/culture-and-values) and about Diversity, Equity, & Inclusion at Emerson (https://www.emerson.com/en-us/careers/diversity-and-inclusion) .
Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.
Requisition ID : 24005304
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.