Campus Pride Jobs

[Position Summary]{arial",="" sans-serif"=""}[ This is a great opportunity to partner with an organization that will help you gain experience providing entry level tech support and/or customer service, this is not a sales or collections position. The successful applicant is an engaging people person that has a desire to help and go the extra mile through the support and resolution they provide their caller. Ability to multitask and transition seamlessly between conversations while determining how to help and resolve concerns for the caller by providing a superior call experience. You will answer calls, assist the caller with primary support questions, claim updates, and current status by using a computer to access systems that provide information for answering questions. ]{arial",="" sans-serif"=""}

[ 100% work from home position]{arial",="" sans-serif"=""}

[What do we need from you?]{arial",="" sans-serif"=""}

• [Be at least 18 years of age]{arial",="" sans-serif"=""}
• [Have a High School Diploma or GED]{arial",="" sans-serif"=""}
• [Be able to pass a background check]{arial",="" sans-serif"=""}
• [100% attendance is required during onboarding and training without any exception and doesn't follow core schedule:]{arial",="" sans-serif"=""}
  • [Onboarding is 4/13, 4/14 and 4/15 (Wed, Thurs, Fri).]{arial",="" sans-serif"=""}
  • [Training is 4/18-4/22 (Mon-Fri)]{arial",="" sans-serif"=""}
  • [Your selected core schedule (Mon/Tues) or (Mon/Tues/Wed) begins on 4/25/2022]{arial",="" sans-serif"=""}
• [Be a resident of Ohio, preferably Northeast or within 1 hour of Akron, OH]{arial",="" sans-serif"=""}
• [Have a high-speed internet connection that allows you to connect a provided computer through a wired connection to your modem or router]{arial",="" sans-serif"=""}

• [Have basic computer skills and ability to navigate screens, use mouse and keyboard]{arial",="" sans-serif"=""}

   

• [Preferably, have previous Contact Center, customer service and/or work from home experience]{arial",="" sans-serif"=""}

• [Be able to work independently with discipline and motivation to succeed in a virtual environment]{arial",="" sans-serif"=""}
• [Have excellent English written and verbal communication skills]{arial",="" sans-serif"=""}
• [Be courteous and friendly with high degree of professionalism]{arial",="" sans-serif"=""}
• [Follow established procedures ]{arial",="" sans-serif"=""}
• [Thrive in a fast-paced work environment]{arial",="" sans-serif"=""}
• [Temp position with hire option after 90 days. No PTO, vacation or benefits without getting hired.]{arial",="" sans-serif"=""}

To apply, click on []{aptos",="" san=""}