Job Information
Karl's Inc Corporate Sales Professional - Aberdeen in Rapid City, South Dakota
A Sales Professional performs all the activities and duties necessary to properly conduct business with our valued customers. This includes understanding professional selling practices, learning necessary product knowledge as well as engaging in on-going training for selling success. A Sales Professional will be called upon to help load and stock merchandise and may be called upon to assist in product receipts from time to time. A Sales Representative must be able to competently function on a computer in regards to our inventory system and applications such as Word and Excel to perform necessary job duties. Sales Professionals must be organized and be able to coordinate customer communications for follow-up either to ensure satisfaction on a purchase or close a customer lead or quote. Sales Professionals will be called upon from time to time to handles incidents of customer dissatisfaction, these cases must be handled with care and professionalism. At times a Sales Professional may be called to assist in a product delivery or installation. Sales Professionals have the responsibility to maintain the selling floor and selling areas in showroom condition; This includes stocking merchandise, signage, floor and product cleanliness, as well as sales area maintenance. Because this position deals primarily with the customer on a professional sales floor, proper appearance and grooming are necessary.
Key Responsibilities:
Greet customers in prompt manner to ensure they know they are welcome at Karls
Assist customers in the selection of their products by qualifying their needs and answering questions
Process sales accurately through Karls STORIS system
Coordinate customer delivery and installation as necessary
Handle and process incoming calls and service calls and related scheduling as necessary
Mandatory follow-up with customers as necessary and required in a timely fashion
Maintain the sales floor and sales counter to a showroom condition
Stock merchandise as required to maintain the showroom
Conducting inventories with Store team as necessary
Ensure paperwork has serial numbers as required for inventory control
Invoicing Sales Orders immediately upon final delivery of product
Collecting proper amount and type of payment including minimum down payments for orders
Maintain store sales floor pricing.
Proactively participating in on-going training efforts to maximize sales
Work to achieve personal and store sales goals
May need to assist in Warehouse and Delivery activities on occasion
Miscellaneous Duties as assigned
Karls TV Audio and Appliance is proud to be an Equal Opportunity/Affirmative Action Employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, Veterans status, sexual orientation, or any other protected factor.
Work experience requirements:
Able to use computers and applications such as Word and Excel
Able to lift 75 lbs. on occasion for sales floor maintenance
Able to use hand trucks and dollies efficiently
Excellent customer service demeanor
-Hiring Immediately