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HRIS/Learning Management System Analyst (Business Analyst 3)

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HRIS/Learning Management System Analyst (Business Analyst 3)

Salary

See Position Description

Location

390 Robert St. N St. Paul, MN

Job Type

Full-Time

Job Number

2024-00541

Division

Regional Administration

Department

HR Director-Admin

Opening Date

12/18/2024

Closing Date

1/1/2025 11:59 PM Central

• Description

• Benefits

• Questions

WHO WE ARE

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website. (https://metrocouncil.org/About-Us/Who-We-Are.aspx)

We are committed to supporting a diverse workforce that reflects the communities we serve.

Human Resources works with all divisions of the Metropolitan Council to provide proactive solutions for the Council’s workforce needs in the areas of recruitment, hiring, labor relations, benefits, training, organizational development, occupational health, and wellness.

How your work would contribute to our organization and the Twin Cities region:

The HRIS/Learning Management System (LMS) Analyst will support our critical SumTotal Learning Management System. This analyst will also be responsible for providing backup for analysts supporting other HRIS systems. This position reports to the Manager of HR Management Systems. The HRIS/LMS Analyst position is responsible for:

• Collaborating with various Council work units to determine business requirements for the SumTotal Learning Management System and other HR systems.

• Ensuring HR data is processed timely, accurately, and consistently.

• Managing the flow of data between multiple Council platforms, systems, and modules.

• Automating core HR business processes.

• Designing key data metrics and workflows.

• Assuring the viability and functionality of in house and hosted software.

Full Salary Range: $41.34 - $67.08 hourly/$85,987 - $139,526 yearly

This position is eligible for a hybrid (both remote and onsite) telework arrangement. Candidate's permanent residence must be in Minnesota or Wisconsin.

What you would do in this job

• Research LMS system functionality and recommend changes to improve user experience, reduce errors, and solve issues.

• Establish LMS best practices and processes. Create and maintain supporting documents for users, employees, and managers. Train super users of the system.

• Serve as point of contact for LMS system issues and updates. Troubleshoot system issues and coordinate with business areas and vendors as needed.

• Test the vendor releases and manage related communication and documentation updates.

• Create data extracts and reports for the Human Resources department and other Council departments as necessary.

• Provide reporting support for users.

• Implement new features of the LMS, serving as project manager and business analyst. Provide guidance, expertise, and facilitation to the stakeholder groups for the LMS.

• Expand the use of the LMS as an enterprise system by working with departments to manage their LMS-based trainings.

• Collaborate with the Information Systems department to integrate the LMS with the HR system, and potentially other systems.

• Perform system administration work, including security administration and other configurations.

• Provide LMS and business process support for HR training initiatives and for customer training initiatives.

• Ensure compliance with process, technology, and data requirements according to system governance.

• Enable excellent communication and execution through effective project and change management.

• Work with business partners within one or more business functions to align technology solutions with business strategies.

• Serve as functional lead for projects.

• Develop user reports and integrate data from multiple systems.

• Serve as system administrator as needed.

What education and experience are required for this job (minimum qualifications)

Any of the following combinations of education (in Business Administration, Public Administration, Computer Science, or related) and relevant professional experience:

• Bachelor’s degree AND 4+ years of experience.

• Associate’s degree AND 6+ years of experience.

• High School Diploma or GED AND 8+ years of experience.

What additional skills and experience would be helpful in this job (desired qualifications):

• LMS relational database experience (preferably SumTotal).

• Enterprise Content Management experience.

• Microsoft Power Business Intelligence (BI) solutions.

• Project management certification.

• Minnesota Government Data Practices Act.

• Experience fostering equity, diversity and inclusion competency and understanding.

Knowledge, skills, and abilities you should have within the first six months on the job:

Knowledge of:

• Human resources systems, including tables and interfaces with other enterprise applications.

• Querying complex relational databases to respond to requests from various business units.

• Analytical methods to develop work distribution charts, flow charts.

• Business process improvement, e-Forms and workflow solutions.

• Using HR data to solve Human Resources business needs.

Skills in:

• Performing in a hands-on capacity to complete assignments and projects involving complex systems.

• High volume data processing, analytics, reporting and auditing.

• Administering cloud-based Human Resources application software.

• Maintaining awareness of vendor upgrades and potential impact upon HR systems.

• Using administrative controls to ensure concise, accurate, reliable, and timely data.

• MS Excel (intermediate to advanced level) and pivot table/charting functionality.

Ability to:

• Successfully interact with individuals at all levels of the organization.

• Make sound decisions based on complex situations given ambiguous circumstances.

• Build a team culture in which differences are embraced leveraging employee differences, perspectives, and work styles.

What you can expect from us:

• We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.

• We encourage our employees to develop their skills through on-site training and tuition reimbursement.

• We provide a competitive salary, excellent benefits and a good work/life balance.

More about why you should join us! (https://metrocouncil.org/Employment/Making-A-Difference.aspx)

Additional information

Union/Grade:AFSCME/Grade H

FLSA Status:Exempt

Safety Sensitive:No

What your work environment would be:

Work will be performed both onsite and offsite using a remote work hybrid model. Work may sometimes require travel between your primary work site and other Council sites.

What steps the recruitment process involves:

• We review your minimum qualifications.

• We rate your education and experience.

• We conduct a structured panel interview.

• We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.

If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us

We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:

• Guaranteed monthly retirement income through Minnesota State Retirement System pension fund

• Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan

• Two or more medical plans from which to choose, with employer contribution towards premiums over 80%

• Dental insurance, life insurance and vision insurance

The following benefits are provided to all employees as part of working for the Council. You will have access to free:

• Well@Work clinic

• bus/rail pass valued at over $1200 per year

• parking at many job locations

• fitness centers at many job locations

• Employee Assistance Program

• extensive health and wellness programs and resources

  01

  Applicant Instructions: It is important thatyour application shows all relevant education and experienceyou possess. The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely, and please do not type "see resume" otherwise your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attach a resume to your application, it will be reviewed at the education and experience review step. I have read and understand the above instructions regarding my application and supplemental questions.

• Yes

• No

  02

  How did youfirsthear about this job opening?

• CareerForce Center

• Community Event/Organization

• Employee Referral

• Facebook

• Glassdoor

• Indeed

• Job Fair

• LinkedIn

• Metro Transit Bus Advertisement

• Twitter

• Website: governmentjobs.com

• Website: metrocouncil.org

• Website: metrotransit.org

• Website: minnesotajobnetwork.com

• Other

  03

  If you selected 'Other', please describe where you first heard about this job. if you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title. Type N/A if not applicable.

  04

  Please select the option that best describes your educational background.

• Bachelor's degree in Business Administration, Public Administration, Computer Science, or a field related to the position.

• Associate's degree in Business Administration, Public Administration, Computer Science, or a field related to the position.

• High school diploma or GED.

• Other/none of the above.

  05

  Please select the option that best describes your years of relevant professional experience.

• Eight (8) or more years of relevant experience.

• More than six (6) years but less than eight (8) years of relevant experience.

• More than four (4) years but less than six (6) years of relevant experience.

• Less than four (4) years of relevant experience.

  06

  Please select the Learning Management System(s) you have experience using (select ALL that apply).

• SumTotal

• D2L BrightSpace

• LearnUpon

• Cornerstone

• Saba

• Other/none of the above

  07

  If you selected "Other/none of the above" in the previous question, please list other Learning Management Systems you have experience using. If this does not apply, please enter "N/A."

  08

  Please list any certifications you have that are related to the work of a Business Analyst. If this does not apply, please enter "N/A."

  09

  Please describe any experience you have with gathering, analyzing, and documenting requirements, identifying risks and issues, and facilitating and managing change. If this does not apply, please enter "N/A."

  10

  Do you have experience leading an enterprise-wide Learning Management System or any other system? If yes, please briefly describe which system was reviewed, assessed, implemented, and involved working with multiple stakeholders at different levels. If this does not apply, please enter "N/A".

  11

  If you have any knowledge of or experience with programming languages such as SQL, HTML, or related, please list the language(s) you have experience using. If this does not apply, please enter "N/A."

  12

  Please describe any project management experience you have, and methodologies used. If this does not apply, please enter "N/A."

  13

  Please briefly describe any experience you have as a system security administrator. If this does not apply, please enter "N/A."

  14

  The Metropolitan Council values having a workforce that is diverse as the people we serve. What opportunities have you had working and collaborating in a diverse, multicultural, and inclusive environment?

  15

  Do you have experience working in a public sector or non-profit organization?

• Yes

• No

  Required Question

Agency

Metropolitan Council

Address

390 Robert St. N.St. Paul, Minnesota, 55101

Website

https://metrocouncil.org

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