Job Information
CBRE Regional Facilities Manager in Tokyo, Japan
Regional Facilities Manager
Job ID
159479
Posted
22-Mar-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Tokyo - Tokyo - Japan
CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography.
JOB SUMMARY
The purpose of this role is to oversee the IFM delivery, across a portfolio of client’s sites in APAC (especially Japan and Korea) within the contractual SLA and KPI requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Develops and maintains positive relationships with clients. Conducts client meetings, communicates to clients regarding regional facilities performance. Communicates to clients regarding property profiles, emergency preparedness plans, site inspections, facility audits, work order progress reports, and other related reports. Manages the operations and maintenance of facilities within a region.
Manages facilities staff to deliver expected service levels to the client within the prescribed budget. Develops policies and procedures to ensure that client contract specifications are fulfilled. Prepares presentations to management and client to obtain approval for projects.
Develops and recommends strategic facility management objectives for clients. Prepares capital project budgets and operating budget reports. Prepares periodic operating budget variance reports. Responsible for facility inspections for quality assurance on a periodic basis. Ensures facility procedures comply with local, state, and federal regulations.
Uses pc and/or PDA for work order system, email, ESS and training. Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
Provides formal supervision to individual employees within single functional or operational area. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
High school diploma or general education degree and a minimum of six years of related progressive experience and/or training. Bachelor's degree is desired, with focus on business, technical or management areas.
CERTIFICATES and/or LICENSES
Facility Management certification preferred. Driver's license may be required.
COMMUNICATION SKILLS
Requires Japanese fluency and business level English.
Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
FINANCIAL KNOWLEDGE
Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.
REASONING ABILITY
Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
OTHER SKILLS/ ABILITIES
SCOPE OF RESPONSIBILITY
Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting department deadlines. Errors in judgment may cause long-term impact to co-workers, supervisor, department and/or line of business
APTITUDES
Must demonstrate a strong sense of customer focus.
Excellent verbal & good basic standard of written, communication skills.
Self-motivated and systematic.
Results/ task orientated, attention to detail and accuracy.
Excellent time management and organisational
Commitment to continuous improvement.
Ability to work as part of a team, as well as independently.
English language skills
CHARACTER
Committed to customer service delivery.
Reliable and committed.
Confidential and discrete approach.
Calm manner, able to work under pressure and with changing demands and priorities.
Be flexible to work outside core office hours from time to time.
EQUAL OPPORTUNITIES
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.
CBRE Global Workplace Solutions (GWS)
As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building.
Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.
When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service, and excellence — and we value the diverse perspectives, backgrounds, and skillsets of our people.
At CBRE, you have the opportunity to chart your own course and realize your full potential.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)